Delivery time & return

Delivery time
Our delivery time is 1-3 business days within Germany. Outside Germany, the delivery time is approximately 5-10 business days after receipt of payment. Shipping time depends on the shipping partner in the destination country. Once your order has been shipped, you will receive the tracking number via email.

Express shipping
With the "Express Shipping" option, orders received and paid between Mon - Fri by 10am will be delivered the next working day (no Saturday delivery).

Shipment
Shipping within Germany and the EU (European Union) is free. Deliveries to all other countries are currently not possible.

Returns
If you don't like the item you ordered, you are of course entitled to your statutory right of withdrawal within 14 days. Returns within Germany are also free of charge. If you would like to make use of this option, please contact us by email .

Sealed goods (with a lead seal) can only be exchanged if the seal has not been removed or damaged.

Please note that these terms and conditions do not constitute a prerequisite for the effective exercise of the right of withdrawal.

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.