Terms and Conditions
(1) Applicability to entrepreneurs and definitions
1.1 The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
1.2 “Consumer” within the meaning of these Terms and Conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either his commercial or his independent professional activity.
(2) Conclusion of a contract, storage of the contract text
2.1 The following provisions regarding the conclusion of the contract apply to orders via our internet shop http://www.glueckundglanz.de .
2.2 In case of conclusion of the contract, the contract is concluded with
Luck & Shine CGN GmbH
Pfeilstrasse 31-35
D-50672 Cologne
came about.
2.3 The presentation of goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
2.4 When an order is received in our online shop, the following rules apply: The consumer makes a binding contractual offer by successfully completing the ordering process provided in our online shop.
The order is placed in the following steps:
1) Selection of the desired goods.
2) Confirm by clicking the “Add to cart” button.
3) Checking the information in the shopping cart.
4) Confirm by clicking on the button “Checkout”.
5) Enter the mandatory information marked with *.
6) Selection of payment method.
7) Confirmation of the terms and conditions and verification of the respective entered data.
8) Binding submission of the order by clicking the "Buy" button.
Before bindingly submitting the order, the consumer can return to the website on which the customer's details are recorded by pressing the "Back" button in the Internet browser they are using after checking their details and correct any input errors or cancel the order process by closing the Internet browser. We will immediately confirm receipt of the order by sending an automatically generated email ("order confirmation"). This is our acceptance of your offer.
2.5 By purchasing an Entrupy certificate, you agree to accept Entrupy's Terms of Use, which you can view here at any time.
2.6 Storage of the contract text for orders via our internet shop: We will send you the order data and our general terms and conditions by email. You can also view the general terms and conditions at any time at http://www.glueckundglanz.de . For security reasons, your order data is no longer accessible via the internet.
(3) Time of invoice creation
3.1 The consumer receives the invoice together with the ordered goods. The invoice is enclosed in paper form when the goods are dispatched.
3.2 The invoice date corresponds to the shipping date.
(4) Prices, shipping costs, payment, due date
4.1 The prices include 19% VAT. Any shipping costs will be added.
4.2 The consumer has the option of paying in advance, via PayPal, instant bank transfer, credit card (Visa, Mastercard), Klarna invoice or Klarna installment payment.
4.3 If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.
4.4 If the consumer has chosen to pay by credit card, the payment data will be transmitted using SSL encryption.
(5) Delivery
5.1 Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch.
5.2 If the consumer has chosen to pay in advance, we will not dispatch the goods until payment has been received.
(6) Retention of title
We reserve ownership of the goods until the purchase price has been paid in full.
(7) Contract language
The contract language is exclusively German.
(8) Consumers generally have a right of withdrawal. Further information on the right of withdrawal can be found in the seller's cancellation policy.
(9) Reference to EU dispute settlement:
The European Commission provides a platform for online dispute resolution (ODR), which you can find here https://ec.europa.eu/consumers/odr/ .
We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board.
The responsible body is the Federal Universal Arbitration Board at the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de .
Status of the General Terms and Conditions May 2023
